Shipping & Returns


Shipping & Return Policy 

Shipping  

Detalle Boutique ships merchandise within the United States for a flat rate per order of $4.95. All order over $50.00 ship free (United States Only). Orders are shipped within 48 hours of purchase. Orders are shipped via carrier of Detalle's choice based on weight and will usually arrive between 2-5 days. The risk of loss and title for all merchandise ordered on this website pass to you when merchandise is delivered to shipping carrier.  

If you need to modify your order, please contact us immediately via email – detalleboutiqueinfo@gmail.com. We cannot make changes to your order once it has shipped and once the order is placed, it CANNOT be cancelled. 

 

Returns 

Return items MUST be postmarked within 15 days of original purchase. No refunds will be issued, only store credit. This will be issued via email 1-3 business days after receiving your return. Merchandise must be in original condition, including original packaging and tags MUST be attached. Include a copy of your receipt in the return box. 

Return shipping and handling is the customer's responsibility and shipping charges on the original purchase will not be credited back to you. You may return to us via the carrier of your choice, but we recommend obtaining tracking on your package. 

ALL SALE MERCHANDISE IS FINAL SALE AND CANNOT BE RETURNED

We do not offer price adjustments. 

We reserve the right to reject and item returned to us. Any items that appear to be have been worn, altered and had the tags removed or are received by us after the return period will be returned to the customer at the customers expense. 

Send returns to -  

Detalle Boutique, Attn Returns: 2961 Dougherty Ferry Rd. Suite 109, St. Louis, MO 63122

 

Damaged/Defective Items 

Please inspect your order immediately upon receipt. If you believe you have received defective or damaged merchandise, you MUST contact us within 3 days of receiving your order. NO EXCEPTIONS. If we do not receive notification that you received a damaged item in 3 days, the return will be rejected and no store credit or refund will be provided. 

Damaged/Defective Item Process: 

  • Use your smartphone to take a picture of the defective or damaged area and email the images to detalleboutiqueinfo@gmail.com, including the tag in the image showing it is still attached. 
  • Indicated Damaged in the subject line of your email. 
  • Included you order number and product name of the item.